NodePilot
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Managed remote support platform

Your own remote support platform. Managed by us.

Get a dedicated NodePilot environment for remote access, unattended support, file transfer and device management. We host and maintain the platform for your team.

  • Dedicated environment
  • Managed hosting
  • Remote access & device management
acme-it.nodepilot.app / devices
NodePilot device list showing managed devices grouped by team with online and offline status
Product overview

Everything your IT team needs to manage remote devices

NodePilot brings remote access, device management, user permissions, file transfer, and support workflows into one dedicated platform.

acme-it.nodepilot.app / session / Monica
Active remote desktop session on a Windows 11 machine with session toolbar, latency and clipboard controls
  • Device list
    Every managed endpoint with hostname, OS, address, and last seen.
  • Online / offline status
    See what is reachable before starting a session.
  • Device groups
    Organize by customer, location, or department — with per-group counts.
  • Group actions
    Select devices and run actions across a whole group at once.
  • Remote session controls
    Latency, session timer, clipboard, file and input controls in one toolbar.
  • Users & permissions
    Technicians, roles, and which devices each of them can reach.

Built for professional remote support

01

Remote Desktop

Access and control remote computers directly through NodePilot to troubleshoot issues, assist users, and manage remote systems.

02

Unattended Access

Maintain access to authorized workstations, servers, and customer devices without requiring someone to manually start every support session.

03

Device Management

Organize and manage remote endpoints from one central dashboard. Group devices by customer, location, department, or purpose.

04

File Transfer

Transfer files between your local computer and remote devices during support and administration workflows.

05

Users & Permissions

Control which technicians can access specific devices, customers, or environments and manage access according to your organization's structure.

06

Session & Activity Visibility

Maintain visibility into remote access activity and administrative actions through the NodePilot platform.

Dedicated environment

A dedicated NodePilot environment for your organization

Instead of sharing a generic remote-support platform, your organization receives its own NodePilot environment.

Your own environment

Your team works inside a dedicated NodePilot instance configured for your organization.

Managed by us

NodePilot handles the hosting and underlying platform infrastructure.

Ready for your team

We prepare the environment so your team can start using the platform without having to deploy and maintain the NodePilot server themselves.

Built to grow with you

Add technicians, customers, and managed devices as your remote support operation grows.

Your IT Team
technicians · admins
Managed by NodePilot
Your Dedicated NodePilot Environment
acme-it.nodepilot.app
Customer devices
Employee computers
Servers
You operate the support workflow. We operate the platform.

Built for teams that manage computers remotely

Primary fit

Managed Service Providers

Manage remote devices across multiple customers while keeping access and device organization centralized.

  • Customer device groups
  • Multiple technicians
  • Unattended access
  • Centralized remote support

IT Support Companies

Provide remote assistance to customers through one consistent support platform.

  • Fast remote support
  • Device access
  • File transfer
  • Technician management

Internal IT Teams

Support employees, administer company devices, and remotely access infrastructure from one environment.

  • Employee support
  • Remote administration
  • Server access
  • Access control
How it works

From dedicated environment to remote support

01

Request NodePilot

Tell us about your team and the number of devices you manage.

02

We prepare your environment

We create and configure a dedicated NodePilot environment for your organization.

03

Connect your devices

Deploy NodeAgent to the computers your team needs to support or manage.

04

Manage and support

Your technicians can access authorized devices, provide remote support, transfer files, and manage endpoints through NodePilot.

Security

Remote access should never be an afterthought

NodePilot is designed around controlled access to remote systems and clear separation between users, devices, and customer environments.

Explore NodePilot Security →
Multi-factor authentication

Multi-factor authentication for technician accounts.

Encrypted connections

Remote sessions and agent traffic run over encrypted transport.

User permissions

Roles decide which technicians reach which devices.

Controlled device access

Access is granted per device or device group.

Session & activity visibility

Connections and administrative actions are recorded.

Signed application binaries

NodePilot clients and NodeAgent are code-signed.

Remote support without maintaining the platform yourself

Dedicated

Receive a NodePilot environment prepared specifically for your organization.

Managed

We handle the hosting and platform infrastructure behind NodePilot.

Centralized

Manage technicians, customers, devices, and remote access from one platform.

Practical

Focus on the remote-support capabilities IT teams actually use instead of unnecessary enterprise complexity.

See NodePilot in action

What the demo covers
  1. Opening the NodePilot dashboard
  2. Viewing managed devices
  3. Selecting a device
  4. Starting a remote session
  5. Controlling the remote computer
  6. Transferring a file
  7. Returning to device management
Request a Live Demo

Simple pricing for professional IT teams

Every plan includes unlimited managed PCs and unlimited technicians. You pay for the infrastructure capacity of your dedicated environment — never per device or per seat.

Starter

For small IT teams and MSPs getting started with NodePilot.

€29 / month
typical ~20–100 PCs · small server
  • Unlimited managed PCs
  • Unlimited technicians
  • Dedicated NodePilot instance
  • Remote desktop, file transfer, terminal
  • Device groups
  • Basic backups
Request Starter →
Most popular

Business

For growing MSPs and IT teams managing larger device fleets.

€59 / month
typical ~100–500 PCs · medium server
  • Unlimited PCs & technicians
  • Dedicated NodePilot instance
  • Remote desktop, file transfer, terminal
  • Managed backups
  • Priority support
  • Custom domain
  • Custom branding add-on
Request Business

Scale

For established IT operations managing hundreds or thousands of devices.

€99 / month
typical ~500–2,000 PCs · powerful server
  • Unlimited PCs & technicians
  • Dedicated NodePilot instance
  • Remote desktop, file transfer, terminal
  • Managed backups
  • Priority support
  • Custom domain
  • Custom branding included
Request Scale →

Enterprise

For large deployments requiring additional capacity or customization.

Custom pricing
2,000+ PCs · custom infrastructure
  • Unlimited PCs & technicians
  • Dedicated NodePilot environment
  • Custom infrastructure configuration
  • Custom backup strategy
  • Priority support, domain, branding
  • Deployment assistance
Contact Sales →
Device ranges describe the capacity each server configuration is designed for — they are not licensing limits. Prices exclude VAT where applicable.
Compare plans and pricing →

See if NodePilot fits your remote support workflow

Tell us a little about your organization and we will show you how NodePilot can work for your team.

  • A walkthrough of your dedicated environment
  • Device organization for your customer structure
  • Answers on hosting, access control, and rollout
We reply from a business address within one working day.

Frequently Asked Questions

Is NodePilot self-hosted?+

NodePilot provides your organization with a dedicated environment, while we handle the hosting and platform infrastructure. You do not need to operate the NodePilot server yourself.

Does every customer get a separate NodePilot environment?+

Yes. NodePilot environments are prepared for individual organizations rather than requiring customers to operate the platform infrastructure themselves.

Can NodePilot provide unattended access?+

Yes, authorized devices can remain available for remote administration according to your organization's access configuration.

Can we manage devices belonging to different customers?+

NodePilot is designed for IT teams and MSPs that need to organize and manage multiple groups of remote devices.

Can multiple technicians use NodePilot?+

Yes. NodePilot supports team-based remote management and controlled access to managed devices.

Do we need to maintain the NodePilot server?+

No. We manage the NodePilot platform infrastructure for you.

Can we test NodePilot before committing?+

Contact us to discuss a pilot environment for your team.

Your remote support platform, without the infrastructure overhead.

Get a dedicated NodePilot environment for your team and manage remote devices through a platform prepared and maintained for you.

Request a Demo Contact Us